FLEX ROUTE is a group project done during my third year of Industrial Design study. Our aim was to find a way to improve commute time for suburban riders by addressing accessibility issue. 

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During our literature reviews, we have found that commute times using TTC are one of the highest in Canada, compounded by the amount of delays. These issues were later confirmed during our...

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Through our findings we have created a user persona and the journey map through the perspective of Andrea. We have found that our opportunities lies in creating a more direct route for TTC users...

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With those findings, our group asked How might we create better service for ever changing needs of the riders.  With that question in mind and by using the cluster map that I created, I...

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